Privacy Policy

Last modified: May 7, 2024

Introduction

This Privacy Policy ("Policy") applies to www.tfswheels.com and TFS Wheels and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to "TFS Wheels", "We", "TFS" include www.tfswheels.com. TFS Wheels' website is an e-commerce site. By using the TFS Wheels website, you consent to the data practices described in this statement.

Changes to This Privacy Policy

TFS Wheels may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart, or add to your wishlist.
Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, and IP address.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers such as:

Companies that support our Site and Services, like Shopify.
Payment processors who collect payment information to process your orders.
Advertising platforms such as Google, Bing, and Facebook to improve conversion tracking and user experience.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for various purposes, including:

Providing Products and Services: Processing payments, fulfilling orders, and sending order notifications.
Marketing and Advertising: Sending promotional communications and showing targeted advertisements.
Security and Fraud Prevention: Detecting and preventing fraudulent activities.
Customer Support: Responding to inquiries and providing assistance.

Cookies

Like many websites, we use Cookies to improve our Site's functionality and analyze user interactions. You can manage your Cookie preferences through your browser settings.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

Vendors who perform services on our behalf (e.g., payment processing, IT support, fulfillment and shipping).
Business and marketing partners, including Shopify.
Our affiliates or within our corporate group.
In connection with business transactions such as mergers or acquisitions.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. Such content will be publicly accessible, and TFS Wheels is not responsible for third-party use of publicly shared content.

Third-Party Websites and Links

Our Site may provide links to external websites. We are not responsible for the privacy or security of such third-party sites.

Children’s Data

TFS Wheels does not knowingly collect personal information from children under the age of 13. If you are under 13, you must ask a parent or guardian for permission to use this website.

Security and Retention of Your Information

We implement security measures to protect your personal information, though no system is entirely secure. We retain your information only for as long as necessary to fulfill our services and legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights related to your personal information, including:

Right to Access/Know: Request details on the personal data we hold about you.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request correction of inaccurate data.
Right to Portability: Request a copy of your data for transfer to another service.
Right to Restrict Processing: Ask us to stop processing your data.
Right to Withdraw Consent: Revoke consent where applicable.
Right to Appeal: Challenge our decision regarding your data request.
Managing Communication Preferences: Opt out of marketing emails by using the unsubscribe option in our emails.

You may exercise these rights by contacting us using the details provided below.

Complaints

If you believe TFS Wheels has not adhered to this Policy, you can contact us. If unresolved, you may have the right to lodge a complaint with your local data protection authority.

Contact Information

TFS Wheels welcomes your questions or comments regarding this Privacy Policy:

TFS Wheels LLC
118 Evelyn St
Cheyenne, Wyoming 82007

Email Address:
support@tfswheels.com

Phone Number:
+1 877-290-2955